Shipping policy
Last updated: March 10, 2026
At Aliium (aliium.com), operated by Aliwiss LTD, we are committed to delivering your orders as quickly and efficiently as possible.
π Worldwide Shipping
We offer free worldwide shipping on all orders. β¨
Please note that orders typically require 3 to 7 business days to be processed and prepared before shipment. We always do our best to get your order to you as quickly as possible.
π Global Sourcing
We work with trusted manufacturers and suppliers around the world to bring you unique and high-quality products at affordable prices.
Because of this, your order may be shipped directly from our international partners. While we aim for fast delivery, shipping times may vary and should be considered as estimates, not guarantees.
π Estimated Delivery Time
Delivery times depend on your location and processing time (3β7 business days).
π¦ Estimated Shipping Times:
| Country | Estimated Time |
|---|---|
| United Kingdom | 7β10 days |
| France | 7β10 days |
| United States | 10β20 days |
| Canada | 12β25 days |
| Spain, Germany, Australia | 10β20 days |
| Italy | 15β30 days |
| Belgium | 10β25 days |
| Norway | 10β25 days |
| Netherlands, Sweden, UAE, India, Israel, Malaysia, New Zealand, Saudi Arabia | 10β25 days |
| Austria, Singapore, Switzerland | 10β20 days |
| Ireland | 10β25 days |
| South Africa | 15β25 days |
| Mexico | 15β30 days |
| Brazil | 20β40 days |
| Other countries | 12β25 days |
π¦ Pre-Orders & Backorders
If your order includes a pre-ordered or back-ordered item:
- Available items will be shipped immediately
- Remaining items will be shipped once they are available
You may receive your order in multiple packages.
π Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
Please allow 1 to 3 business days for tracking information to update.
β οΈ Incorrect Address
It is the customerβs responsibility to ensure that the shipping address is correct.
If you notice an error, please contact us immediately at:
π© contact@aliium.com
We cannot guarantee changes once the order has been processed.
π¦ Lost or Stolen Packages
Aliium is not responsible for lost or stolen packages.
If your tracking information shows that your package has been delivered but you have not received it, please contact your shipping carrier directly.
For further assistance, feel free to contact us at:
π© contact@aliium.com
π© Contact
If you have any questions about shipping, please contact us:
Company: Aliwiss LTD
Website: aliium.com
Email: contact@aliium.com
Phone: +33 6 71 87 59 44
Address:
71-75 Shelton Street
WC2H 9JQ
United Kingdom